Canadian ISP internet service provider locator logo                Comments for CanNet Telecom Inc.

Rating summary for the past year:
ratings in the past year. 7 ratings in total.

Sun, Oct 01,
2017

Worst isp ever.speeds were best 6mb when i had 30 mb. Promised refunds didnt get now they took out 65 and 78 dollars. They owe me over 220 have not received it. Escaled it to the BBB. Dont waste your money with this company
Rating:-1
Service: cable
City:

Sat, Sep 09,
2017

the speed commitment is questionable, I've called 4 times in less than a week on my subscription of 150/10 as I was getting only getting 10 and sometimes it drops to 2 Mbps, the call center goes through the regular troubleshooting steps which I know by heart (I'm a telecom engineer myself) and surprisingly after a brief hold on the line the service works like charm again, this keeps happening especially in the evening time during peak hours.

I guess I won't be a client for long as I'm already looking for alternatives.
Rating:-1
Service: cable
City: Mississauga,
ON

Mon, Jul 24,
2017

The service is always failed.
We actually could not access the internet for over 24 hours and sent few emails to them from the library but no people replied or called back.
I called the hotline finally an hour ago and he responded it was not our home problem. This is their problem and they will try to recover the services but he cannot confirm it will be 1 hour, 2 hours or even more.
The only way for us to write this comment is going to a library.
How long we have had to wait?????
Rating:-1
Service: cable
City: Scarborough,
ON

Wed, Mar 08,
2017

Been using CanNet for a couple months now the service is great and I've yet to have any technical issues.
Rating:1
Service: cable
City: Toronto,
ON

Wed, Mar 08,
2017

I've had a positive experience with CanNet. My price is locked in for 2 years without contract and my speeds are always consistent. I haven't experienced any problems.
Rating:1
Service: cable
City: Toronto,
ON

Wed, Mar 08,
2017

Great service, I went with their 100M plan from a reseller and I'm only paying $39/month. You can't really beat that
Rating:1
Service: cable
City: Richmond hill,
ON

Thu, Jan 26,
2017

Very very very terrible and worse internet service ever i have experience. I had their 100M cable service, I has only 3-4M speed during the peak hour.

I latter found out that this provider is actully the CIK telecom, they have same office, same boss. avoid them at all cost
Rating:-1
Service: cable
City: Toronto,
ON

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